How many things can an addiction treatment facility do well? Marketing, admissions, administration, billing, patient treatment, human resources, finance…record keeping? Depending on the size of your center you may not even be able to justify the payroll costs associated with hiring staff to perform these duties. It simply makes sense to outsource to experts the critical functions where you lack expertise so that you can focus on patient treatment and outcomes. In the case of servicing out-of-pocket, deductibles and co-insurance amounts, most treatment centers struggle and many don’t even make an effort. This function is one of the most important drivers of business profitability. It’s desperately needed cash flow that goes directly to the bottom line. For smaller treatment centers it amounts to hundreds of thousands of dollars annually while larger centers are losing millions.